Traveller experience takes off at Houston Airports with HPE Aruba
Date of creation: March 13, 2024, 12:09 p.m. From SITE: https://www.computerweekly.com Original page link
Original page content Looking to continue to deliver what it calls “reliable and dynamic” traveller experiences, Houston Airports, one of North America’s largest public airport systems, has revealed it’s modernising guest connectivity by improving wireless and location-based services and adopting a Wi-Fi 6E-enabled HPE Aruba Networking service. Forming one of North America’s largest public airport systems, positioning it as the international passenger and cargo gateway to the south central US and a primary gateway to Latin America, Houston Airports comprises George Bush Intercontinental Airport (IAH), William P Hobby Airport (HOU) and Ellington Airport (EFD)/Houston Spaceport, which collectively served nearly 54 million and 60 million passengers in 2022 and 2019, respectively. Located approximately 23 miles north of Downtown Houston, IAH is home to 27 passenger airlines. It offers 187 non-stop destinations and handled more than 40.9 million passengers in 2022, contributing more than $36bn to the local economy and providing more than 190,000 jobs. Located approximately seven miles south of Downtown Houston, HOU served 86 destinations through five passenger airlines carrying more than 13.1 million people in 2022. EFD supports the operations of the US military, NASA and a variety of general aviation tenants, and is the home to the 10th licensed commercial spaceport in the US. The deployment will aim to allow Houston Airports to meet the mobile experience expectations of today’s travellers by rolling out high-performance, free guest Wi-Fi connectivity and debuting a step-by-step wayfinding app to help travellers get to their gate, baggage claim and other airport amenities. Working with trusted local partner Layer 3 Communications, Houston Airports determined that adopting location-aware Wi-Fi 6E access points from HPE Aruba Networking would future-proof its guest wireless networks. Additionally, Houston Airports deployed HPE Aruba Networking Beacons to provide additional location-based telemetry data in support of its new mobile app, which was built using the Aruba Meridian App Platform. The app is designed to provide travellers with a range of insights, including detailed wayfinding with estimated walking times, real-time parking space availability and locating where a person’s vehicle is parked in a structure. Other features include previewing security checkpoint wait times, visualising restaurant and shop locations, and receiving real-time flight information. Read more about Wi-Fi 6E HPE drives Ryder Cup connectivity with Wi-Fi 6E, Private 5G: Tech provider delivers Athonet private 5G service alongside Aruba Networking Wi-Fi technology for the first time, providing connectivity for fans and operations staff at premier golf event. Beacon Wi-Fi 6E gateway shines for Nokia: Addressing the widespread roll-out of gigabit fibre powered by XGS-PON, comms tech provider unveils its first gateway supporting Wi-Fi 6E to provide premium, high-performance Wi-Fi in the home using high-capacity mesh networking. San Francisco Giants hits home run for Extreme Networks with Wi-Fi 6E first: Technology implementation at the home of renowned baseball team set to improve fan experience and create operational efficiencies. WBA unveils ‘world-first’ combination of Wi-Fi 6E, OpenRoaming: Trial of combined wireless technologies at Polytechnic Institute of Viseu said to showcase the future of higher education, including 8K video and interactive experiences in classrooms. Houston Airports is also using the new networking access points as an internet of things (IoT) platform, which includes the ability to perform IoT gateway functionality for Bluetooth, Zigbee and Wi-Fi-enabled devices. One immediate project is making restrooms smarter. Using various IoT sensors, Houston Airports can now gather and transmit the data needed to adjust facilities maintenance schedules in real time. This permits more closely matched maintenance with the variable foot traffic created by the dynamic changes in airline arrivals and departures. Houston Airports is also developing related IoT data feeds for its mobile app to help travellers pinpoint restrooms with availability and avoid occupied facilities. The Wi-Fi setup also contributes to Houston Airports’ sustainability initiative. It provides wireless networking infrastructure with built-in power-saving capabilities, helps IT operate efficiently and enables further development of location analytics to supply data for optimising spaces in support of reducing energy consumption. “We’re continuously evolving our services to supply travellers and facility users with next-generation connectivity experiences, while also being good stewards of public funds,” said Darryl Daniel, chief technology officer at Houston Airports. “HPE Aruba Networking has proven a responsive, reliable partner that has provided us with robust, cost-effective solutions for our wireless infrastructure,” he said. “In addition to the features we’ve already introduced, we’re excited about all of the possibilities the HPE Aruba Networking solution enables for expanding the app. Some future features will include reserving parking spaces in advance, and completing in-app food, beverage and merchandise purchases. It’s critical for every operating unit at our airports to contribute towards our sustainability targets. Our [new] infrastructure helps our IT department do just that.” Craig Wall, general manager for the western region at Layer 3 Communications, said: “With the skyrocketing expectation for seamless and reliable content streaming, including consuming bandwidth-hungry 4K video, implementing Wi-Fi 6E just made sense. Deploying HPE Aruba Networking for guest wireless ensured Houston Airports could provide high-performance, reliable connectivity to millions of travellers around the clock, while keeping IT overheads low due to the solution’s proven reliability and ease of management.” | One of North America’s largest public airport systems modernises connectivity with Wi-Fi 6E and networking infrastructure to boost quality of passenger experience and contribute to sustainability goals
Date of avatar: March 31, 2024, 6:46 p.m.
Tags: george bush intercontinental airport, traveler experience, advanced technology., william p hobby airport, houston airports, wi-fi 6e, hpe aruba networking, ellington airport, guest connectivity, modernization, airports system
Content: # Part 1: Houston Airports' Modernization of Guest Connectivity Houston Airports, one of North America's largest public airport systems, is committed to delivering reliable and dynamic traveler experiences. To achieve this, the airport is modernizing its guest connectivity by improving wireless and location-based services. As part of this effort, Houston Airports has adopted a Wi-Fi 6E-enabled HPE Aruba Networking service. # Part 2: The Houston Airports System The Houston Airports system consists of George Bush Intercontinental Airport (IAH), William P Hobby Airport (HOU), and Ellington Airport (EFD)/Houston Spaceport. These airports collectively serve as the international passenger and cargo gateway to the south central US and a primary gateway to Latin America. In 2022 and 2019, these airports served nearly 54 million and 60 million passengers, respectively. George Bush Intercontinental Airport offers 187 non-stop destinations and handled over 40.9 million passengers in 2022. William P Hobby Airport served more than 13.1 million people in 2022. Ellington Airport supports the operations of the US military, NASA, and various general aviation tenants. It is also the home of the 10th licensed commercial spaceport in the US. # Part 3: Enhancing the Traveler Experience with Advanced Technology By adopting HPE Aruba Networking's Wi-Fi 6E access points and Beacons, Houston Airports aims to meet the mobile experience expectations of today's travelers. The deployment of high-performance, free guest Wi-Fi connectivity and a step-by-step wayfinding app will help travelers navigate the airports, find their gates and baggage claim areas, and access other airport amenities. The app, built using the Aruba Meridian App Platform, offers detailed wayfinding, real-time parking space availability, security checkpoint wait times, restaurant and shop locations, and real-time flight information. Additionally, Houston Airports is leveraging the new networking access points as an Internet of Things (IoT) platform. This allows the airport to gather data from various IoT sensors to make restrooms smarter and adjust facilities maintenance schedules in real time. The Wi-Fi setup also supports Houston Airports' sustainability goals by providing power-saving capabilities, optimizing energy consumption, and contributing to the reduction of IT overheads. Houston Airports is excited about the possibilities that the HPE Aruba Networking solution enables for expanding the app's features. Future enhancements may include reserving parking spaces in advance and completing in-app food, beverage, and merchandise purchases. With the support of trusted local partner Layer 3 Communications, Houston Airports has found a responsive and reliable partner in HPE Aruba Networking, enabling them to provide robust and cost-effective solutions for their wireless infrastructure. In conclusion, Houston Airports' modernization of guest connectivity with Wi-Fi 6E and advanced networking infrastructure is set to enhance the quality of the passenger experience, contribute to sustainability goals, and position the airport system as a leading hub for travelers in North America.
Date of avatar: March 31, 2024, 12:34 p.m.
Tags: traveler experiences, passenger traffic, real-time information, smart restroom maintenance, data collection, future possibilities., wireless services, houston airports, houston spaceport, energy optimization, wayfinding app, cto, hpe aruba networking, location-based services, wi-fi 6e, george bush intercontinental airport, william p hobby airport, ellington airport, sustainability initiatives, cost-effective solutions, iot platform
Content: Houston Airports, one of the largest public airport systems in North America, is upgrading its guest connectivity by implementing a Wi-Fi 6E-enabled HPE Aruba Networking service. This modernization initiative aims to provide reliable and dynamic traveler experiences by improving wireless and location-based services. Houston Airports comprises George Bush Intercontinental Airport (IAH), William P Hobby Airport (HOU), and Ellington Airport (EFD)/Houston Spaceport. In 2022, these airports collectively served nearly 54 million passengers. The deployment of Wi-Fi 6E access points and Aruba Meridian App Platform will enable Houston Airports to offer high-performance, free guest Wi-Fi connectivity and a wayfinding app for travelers. The app will provide detailed wayfinding, real-time parking space availability, security checkpoint wait times, and flight information. Houston Airports is also utilizing the new networking access points as an IoT platform, allowing for the implementation of smart restroom maintenance and sustainability initiatives. By collecting and transmitting data in real time, Houston Airports can adjust maintenance schedules based on foot traffic patterns and optimize energy consumption. The CTO of Houston Airports, Darryl Daniel, expressed excitement about the partnership with HPE Aruba Networking, highlighting the cost-effective solutions and future possibilities for expanding the app, such as reserving parking spaces and in-app purchases. The implementation of Wi-Fi 6E ensures high-performance and reliable connectivity for millions of travelers, while also keeping IT overheads low.
Date of avatar: March 31, 2024, 12:33 p.m.
Tags: traveller experience, aruba beacons, wayfinding app, sustainability initiatives, location-aware wi-fi, hpe aruba networking, mobile app, iot platform, wi-fi 6e, houston airports, guest connectivity
Content: Houston Airports, one of North America's largest public airport systems, is upgrading its guest connectivity with the adoption of a Wi-Fi 6E-enabled HPE Aruba Networking service. The deployment aims to provide high-performance, free guest Wi-Fi connectivity and a wayfinding app to enhance the traveller experience. The airport system will use location-aware Wi-Fi 6E access points and Aruba Beacons to support the mobile app, which offers features such as detailed wayfinding, real-time parking availability, and flight information. Additionally, Houston Airports plans to use the networking access points as an IoT platform, enabling smarter facilities maintenance and sustainability initiatives.